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Device keeps restarting!!!

Noodle88
Visitor

Device keeps restarting!!!

I've only had my phone since Nov 13 and it has recently started to play up. It intermittently freezes and the the whole phone restarts it's self. I contacted my network who gave me a link that would fix the problem but it wouldn't work! I am kind of reaching the end of my tether as it's not even a year old n the reason I switched from Samsung phones was the issues I was having with their handsets!

Has some one got any idea what is wrong with it and how to fix it?
10 REPLIES 10
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_alexdon_
Expert

Remove the SIM,check if the same occurs.

alexdon
Kathymaggy
Visitor

And then what?

profile.country.RO.title
_alexdon_
Expert

See if it still restarts.

alexdon
Kathymaggy
Visitor

Sorry if I sound stupid but how can I use it without the sim?

profile.country.RO.title
_alexdon_
Expert

Airplane mode.

alexdon
Kathymaggy
Visitor

You should not be a moderator you are no help!

profile.country.RO.title
_alexdon_
Expert

Thank you,in this case just contact xperia care or take your phone into service:

http://www.sonymobile.com/global-en/support/contact-us/

alexdon
TJ65
Visitor

I have the same problem with Xperia SP-the phone freezes and reboots, the last few days. This was a replacement phone sent by Orange 4 weeks ago for the SAME problem. It was fine until 2 days ago. 

aayonara
Visitor

alexadon suggestion makes sense. If SIM is damegd, that can cause phone's random reboots.