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Data Roaming is not working??

H_Stummer
Visitor

Data Roaming is not working??

Since the latest update (12.1.A.1.201) the data roaming does not work.

I was in a foreign country and had the roaming options enabled. But no app was able to send/receive data - and the browser said "you're offline". I called my provider's hotline and they checked their part - all was working.

7 REPLIES 7
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Uliwooly
Expert

how about

settings > more > internet settings ?

H_Stummer
Visitor

In German I can't find "Internet settings" in the "more" submenu. But if you're talking about "Mobile networks", I enabled "Data enabled" and "Data roaming"... Back in Germany, the mobile internet works perfect again...

There was no problem with data roamin before the update.

profile.country.GB.title
Uliwooly
Expert

Settings > more > Internet settings should be underneath Mobile Networks, if not then 

settings > Xperia Connectivity 

H_Stummer
Visitor

I only found Settings > Xperia > Internet Options - but there I only can download the settings for my provider. And these already were correct.

profile.country.GB.title
Uliwooly
Expert

Sorry to hear that, perhaps another user can replicate this issue 

3xperia
Contributor

H_Stummer, have you registered or activated your Roaming postpaid/prepaid before you went abroad. If you did or it's supposed to be automatically activated, then there something's wrong with the version 4.3
Rickard
Master

Did you also contact the operator in the country you were in? To me this sounds more like you were not allowed to use data with your SIM by the operator in that country. If this should happen again, check which network you should use and try selecting it manually under Settings -> More -> Mobile networks -> Network operators.