Data Browsing

[johnearl23]

Hi,

I am unable to browse the Internet through Mobile network 2G or 3G. I asked for the Internet settings of my sim provider but I am still unable to do so. Can anyone please help?

Thanks

[Uliwooly]

are you sure you enter the correct APN settings? is your data plan on?

settings > more > mobile networks > access point names

who is your carrier and which country?

is Sony spying on users in this forum?

http://talk.sonymobile.com/thread/60197

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[johnearl23]

I have inputted my provider's Internet settings thrice to no avail. Yes, I have checked and made sure that data browsing is activated and that I have the correct APN settings provided by my carrier.

My carrier is Globe Telecom and I'm from the Philippines.

Thanks!

[Uliwooly]

you should get a new SIM card also uninstall any taskiller and antivirus

myGlobe CONNECT – WAP service
APN: www.globe.com.ph
Proxy: 203.177.42.214
Port: 8080
Username: Not Set
Password: Not Set
Server: Not Set
MMSC: Not Set
MMS Proxy: Not Set
MMS Port: Not Set
MCC: 15
MNC: 02
Authentication Type: PAP
APN Type: internet

myGlobe INET – Globe Prepaid and TM/Touch Mobile Subscribers
APN: http.globe.com.ph
Proxy: 203.177.91.131
Port: 80
Username: Not Set
Password: Not Set
Server: Not Set
MMSC: Not Set
MMS Proxy: Not Set
MMS Port: Not Set
MCC: 15
MNC: 02
Authentication Type: PAP
APN Type: internet

myGlobe Internet – Postpaid Subscribers
APN: internet.globe.com.ph
Proxy: 203.177.042.214
Port: 8080
Username: Not Set
Password: Not Set
Server: Not Set
MMSC: Not Set
MMS Proxy: Not Set
MMS Port: Not Set
MCC: 15
MNC: 02
Authentication Type: PAP
APN Type: internet

myGlobe MMS
APN: mms.globe.com.ph
Proxy: Not Set
Port: Not Set
Username: Not Set
Password: Not Set
Server: Not Set
MMSC: 192.40.100.22:10021/mmsc
MMS Proxy: 203.177.42.214
MMS Port: 8080
MCC: 15
MNC: 02
Authentication Type: PAP
APN Type: MMS

is Sony spying on users in this forum?

http://talk.sonymobile.com/thread/60197

Don't forget to mark the Correct Answers & Helpful Answers

UNRELATED topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

[johnearl23]

I will try a different SIM card later. However, I noticed that the settings provided by Globe is different from what you have given to me. Anyways, I have revised all the necessary changes.

What setting will I use? Is it the WAP service or myGlobe INET??

Should I change the network mode too?

Thank you!

[Uliwooly]

it doesn't hurt to try different APN settings also you could repair your phone with SUS

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

http://software.sonymobile.com/install_packs/Update_Service_Setup-2.12.12.41.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

is Sony spying on users in this forum?

http://talk.sonymobile.com/thread/60197

Don't forget to mark the Correct Answers & Helpful Answers

UNRELATED topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

[johnearl23]

Thank you. I will try this and give you a feedback.

If I update service, will my Xperia Go be upgraded to ICS? I dont want to do that as I've heard a lot of negative comments.

[Uliwooly]

if ICS its available for your phone it will update to ICS

is Sony spying on users in this forum?

http://talk.sonymobile.com/thread/60197

Don't forget to mark the Correct Answers & Helpful Answers

UNRELATED topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

[jnnyj]

If u had an apn on/off installed from the mkt, & uninstalled it with apn OFF- u will have to reinstallit, turn apn on & then uninstall it again. worked for me:smileylaugh:

[eljunpacomios]

I had the same problem once. My provider is also Globe Telecom PH

I brought to my Mobile Network provider and they solved the problem.

Here are the things that they did for my phone. Basic troubleshooting activities

1. redid the APN (Manually setup).

APN: http.globe.com.ph

Proxy: not set

Port: not set

Username: Not Set

Password: Not Set

Server: Not Set

MMSC: Not Set

MMS Proxy: Not Set

MMS Port: Not Set

MCC: 15

MNC: 02

Authentication Type: not set

APN Type: internet

2. set my phone to auto WCDMA/3G (whichever is available).

3. Turned my phone off for 5 minutes

4. Restarted my phone

5. Checked Data Enabled

In my case, the phone was not able to connect. So we added another troubleshooting.

6. Turn phone off.

7. Removed SIM card.

8. Wait 5 minutes

9. Reinsert SIM and restart phone.

10. Reenable Data Enable

VIOLA! I was amazed that we were able to connect seamlessly.

No matter which network I use, 3G/WCDMA. It works for me. :smileygrin:

HTH.