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Crash in Android

Mascibran83
Visitor

Crash in Android

Good evening! I was using my cell phone, and suddenly there was a message, which says that Android stopped. Weird fact: a Christmas tree appears lightning and fading. What should I do? Nerd_Face

2 REPLIES 2
Hampus
Champion

Hi,

That sounds strange. Have you tried to restart the phone or force a shutdown by holding the ON/OFF + volume up(+) button for 5-10 seconds? You could also try to boot the phone into safe mode to see if you experience the same behaviour:
/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

profile.country.GB.title
Uliwooly
Expert

You could also repair your phone with 

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355