Hi
I am a loyal sony customer for many years. One month ago I bought a Xperia T2 Ultra Dual, few days ago its screen cracked when it was in my hand bag and I am sure there was not any pressure on it. But the Sony's representative in Iran (Arman Hamrah Arian) told me this case is not under guarantee and I should pay the cost of repairing and it make me disappointed about Sony services since it was not my fault. I have understand the same problem happened to some other models.
