Constant unfortunately email has stopped messages.

[Ewen]

I have an Xperia Z2 and I am very happy with it what does bug me though are the constant "unfortunately email has stopped" or " unfortunately such and such an app has stopped" and it really is annoying.

I realise that I can go into the setup> apps and clear the cache and the data if I wish.  what worries me though is that if I clear the data what do I lose?  Do I lose all saved email addresses and past posts or do I lose the whole bang shute?

I clear the cache frequently but I am never sure about the data.

Any and all help will be appreciated.

Regards

[Ashroft98]

No,when you clear data google aps(ie. Gmail Youtube Google Plus) and some third party apps like Whatsapp.You shall lose your account only(you need to login) as everything will be backed up at a cloud.

While some other apps like WeChat,when you clear data them,all those chat will be lost but fear not,you could make a backup of them.And the next time you clear data/ reinstall it,the data can be restored.

[Uliwooly]

Do you have any taskiller or antivirus app installed ? 

[Ewen]

Thank you for your quick reply and to answer your question...  no, I don't have a task killer installed but I do have AVG, Lookout and Malwarebytes installed. It occurs to me that this may be overkill as far as AV is concerned but I do like AVG and Lookout for their anti-theft protection.  Do you think this may be a problem?

Regards

[Uliwooly]

it could, uninstall all 3 > reset your phone > check again

[Phy]

Does that still happen when you boot on safemode?

[Phy]

How to boot on safe mode.

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

[Ewen]

Thank you uliwooly and Phy.. I have rebooted into safe mode and at this point no stopped messages have appeared.  It is a wee bit late here in Aus. soI'll try the uninstall trick tomorrow and I'll come back to you

Your assistance is very much appreciated.

Regards

[Uliwooly]

Keep us updated 

[Ewen]

I started today off by booting into safe mode (Inever knew you could do that) and ran the tablet for a good 45 minutes with no failure messages.  I rebooted and the first thing I uninstalled was Malwarebytes and I carried on using the tablet for the best part of kalf an hour an in that time I got one email failure message and no more.  I am loathe to delete Lookout and AVG but if needs be I'll bite the bullet and see what happens

I took more time trawling through my apps deleting those that did a similar job like file managers.  When I started on the tablet I had a devil of a job find stuff and the end result was more descriptive managers... so they are all gone but two.

At the moment I have email running in the background and there heve been no messages.  Maybe I'm on the right track and I would welcome your comments.

I have more questions regarding data saving/cache and data clearing but I'll save them for another thread.  In the meantime I look forward to your comments.

Regards