23rd June, 2016
To,
The Customer care Manager
Sony India Limited
New Delhi
Dear Sir,
Ref: complaint for mic & 2nd sim network in Sony Xperia M4 Aqua Dual ( Black, 16GB)
Dated 7th January, 2016 I bought a (Sony Xperia M4 Aqua Dual ( Black, 16GB) mobile phone, vide Invoice no.-MH-BOM4-135397491-20888 online via AMAZON ) from you. I have discovered that the phone has the following problem: mic , 2nd sim network
On 24th May, 2016 i had given for the service, the problem was with the mic & 2nd sim network. The voice was very low I not able to make or receive calls & the network for 2nd sim was not showing properly The ticket id :16052402457 & receive back on 2nd June 2016 after ten days.
Now from last week again showing same problem on call my voice not reached with calling persons..
I am not satisfied with the set. There is persistent problem. Now hang problem also is there. Previously i have submitted the mobile set at the service center in Nehru Place Delhi with M/s F1 Info Solutions & Service Pvt. Ltd. They kept the mobile for 10 days and then returned saying that it has been repaired. Now facing the same problem.
I don’t want to this set again kindly get back the set & sent my money back Or provide me new set.
Regards.
