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Charger problem

astroags
Visitor

Charger problem

Hello,

                My sony xperia SP charger is not working  since couple of days. When I connect the charger , phone is showing charging symbol, but even if we keep for 12 hours also, maximum it may charge 5-10% only. I brought the phone on October 20th and still it is under warranty period for accessories also. Can i get the piece replaced

12 REPLIES 12
Thommo
Genius

Have you tried a different chgarger and or USB cable? to rule out a faulty charger etc - If charging from a Pc and or Laptop have you checked the power output from the ports?

sebk62
Visitor

I have exactly the same problem, I used three different chargers ! 

Danial-mach1
Leader

*#*#7378423#*#*

enter on dial pad...service tests>battery health test

see whats wrigt there

sebk62
Visitor

I can not access to pad my phone turns off by saying that more battery 

Danial-mach1
Leader

phone dont charge even when connect to pc?

try other usb cables..and if you try other chargers if their output is lower than 5Vdc 850mAh it may not charge your phone

sebk62
Visitor

yes even when connected to the computer ...

It loads 5-10m and the red LED will turn off my phone ... turns putting my battery symbol and when I try to access the pad to turn it off and the red LED s lighter again ...

Danial-mach1
Leader

let it connected for hour or more...then open back cover and push the OFF button with tip of pen or else until phone vibrate 3 times..then try to turn in  on(dont disconnect it)

astroags
Visitor

Actually, the problem is with charger, i want the charger to get replaced. I tried with an alternate charger, usb through lap , it is charging as usual.

Tags (1)
sebk62
Visitor

I pressed off, he vibrate 3 times but it changes nothing