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Cannot use phone with SIM

Foxy_posh26
Visitor

Cannot use phone with SIM

Hi everyone I'm foxy_posh26 from Philippines. My partner bought me a Xperia M2aqua as a birthday present. But unfortunately I can't use My Mobile phone without Wi Fi, if I insert the sim card it always says sim not registered/ sim is perso locked.
Is this mean that my phone is not open line?
Any help please... Thanks and God bless

3 REPLIES 3
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_alexdon_
Expert

Perhaps phone is locked to a carrier and the SIM is different.

alexdon
Kris77PL
Visitor

Similar problem with my phone, suddenly message appeared "no sim card detected" same sim card what I was using for the last year or so, I had no problems with my phone till now. Is it common issue or? 

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Uliwooly
Expert

@Kris77PL

have you tested different SIM cards?