Camera - xperia s - focusing problems and poor images

[#1]

Firstly this phone is fantastic and I have already conmverted several friends from apple to sony.

Last night I though I would really test it out - went out with a few mates, each with different phones and every time the Nokia N8 took better pictures.

Honestly - my xperia took ages to focus and 5 out of 9 shots were very very poor. In direct comparision the N8 - once he had it set up, took photos faster and each one was in focus - non of this waiting while it figures out what its doing,.

In day light - mine wins no problem - in pubs and low light areas I found this phone to have major problems with focus, and tiime delay in pressing and actual capture of images --- dont get me wrong - I can take it out of my pocket - press the button and hey presto - a photo very very quick --but what is the point when its not in focus and then I have to try again, then again, by which time, my mates are laughing as they have unlocked their phone, aimed and took a good photo.

SONY -- please look into this --  is this my handset or systemic?

Looking at the response this is systemic - if this is a software issue then please sort it, if hardware - recall and replace.

For those of you with the problem - the best photos I can get are to disable face detection, scenes to OFF,,focus mode - have it on touch or infinity, metering centre. At least on these settings I get more than 1 out of 10 photos which I can use.

THIS IS STILL AN ISSUE!!! SONY PLEASE RESPOND!

Message was edited by: batman1056

[xperiaFan1]

For a company that's currently getting a high amount of flames and a huge and broad customer handler they only seem to really "not give a """" " and when they do they bring a bs way of saying sorry with a poor excuse to their decision. What a blind company really.

[5ive]

ya i kinda regretted getting this phone, lots of problem. my actual choice was galaxy s2 or galaxy nexus but then suprisingly S2 price was just about $25-30 cheaper than XS, so i decided to get xperia s since i believed it has got a 'better' specs..

problems i had with XS:

- camera focus problem, sleep to snap doesnt work most of the time

- 3 dots not sensitive

- poor batt life

- 3G takes up to 2-5mins to get a signal (no matter what setting iv set, GSM or 3G, still the same result)

- sometimes not able to scan wifi at home but my bro's and dad's S3 never had a problem, even my lil bro's GALAXY MINI never had a problem) =.=ll

- low in call earpiece

i beg sony to fix the camera issue, how embarrasing it is if my friend would ask how many megapixel is the camera, and you proudly say 12mp! but the result is worst than a S3 8mp! iv compared with my bro's.. im sure some of the problems above can be fix with software update, and the last update for XS users was back in september! we are stuck at .45 while xperia u, p , sola bla bla are getting new updates. if u dont fix this problem soon this will be my last freaking xperia. TQ

[k814348]

I am also having the same focusing issue in my xperia s camera. Please fix it. Wifi also have poor signal.

[Naren]

Sony, Kindly take back the phones and replace them with new phones where the problem does not persist. The wait has been a lot more patient and we were all expecting a small fix from your side.

Failing to fix the issue, you should atleat have the minimum responsibility to make your customers happy by replacing. There aint a solution from your side.

We are facing big time problems with this camera ( primarily) where ever we go with this phone. The users of samsung click better pics than this and in fact even a micromax does.

Just take a decision faster or else we will have to in chorus appeal against our favourite company.

[kenan1983]

when sony brought out phones with ericsson,most of the phones which i knew from my brother or friends had problems!and this were software problems.as i heard that sony separated from ericsson and will bring out his own smartphones, i was very interested,because the name "sony" has an image.and this is image was "perfection" in technology.they always produce one of the best technical products in the world!so i decided to buy my xperia s.one of the reason was the 12MP camera.but now i'm very angry!at the beginning i thought it was a little bug caused by an app!but then i found this forum,where hundreds of customers are begging for help!and i'm sure,that thousands of sony customers have the same problem in the whole world!

theoretic we have an highend device in our hands.the specifications show us that!but the incompotent so called "programmers" are not able to program a little software update - i don't need jelly bean NOW,i can wait - ,to eliminate this bugs we have.they destroyed our phones!sony didn't saparate from ericsson!they just renamed it from sony ericsson to sony,because the same software weakness is continuing!sony is one of the biggest companys in the world!bigger than samsung,i think!so they should be able to react on the customers problems.i will wait a little time!if i won't get a firmware,which eliminates the bugs,i will bring it back to the seller,and then i will NEVER buy a sony product.no televisions,no notebooks,no audio devices neither a little usb stick!

an angry customer:smileyangry:

[Naren]

Seriously this is heights! On the Christmas eve, everyone were clicking pics using HTC One X, I5, note 2, s3 etc except me. I know if i take out sony x S, I would have embarassed myself in front of them.

Inspite of that I clicked a few pix and most of them went out of focus, poor quality and pathetic flash.

If there is no fix, take them back!!! We would atleast buy some new phones.

I was shocked to see that sony is selling bug phones when I discovered that Xperia T has the same issues when demoed in the Sony Store. No one noticed except me as I am a suffereing customer. Then I told the other customers as well who came to buy or see, that the phones have a problem with camera and that sony is reluctant to solve it.

Sony Should know this that word of mouth is a very powerful tool and people's most trusted means of communication. This Should warn sony before the word of mouth on poor camera in xperia phones spreads out across the world.

Better Fix or take them back!!!!!

[5ive]

ya i agree with you naren, its so annoying because this is not a cheap phone. it cost a hole in my pocket and this is what i get, and this is not the 1st faulty sony xperia that iv experience. dont get me started with xperia SOshitLA. i admit that xperia s does take really good pictures in daylight but in lowlight it is really bad espcially when it comes to focusing. where is SONY? why are they not replying?? and its been ages since we'r stuck at .45 update, while some small percentage of people claimed to have .55 update. WHERE IS THE FUC**** UPDATE TO FIX THE CAMERA!! THIS PHONE WAS RELEASE ALMOST 1YEAR AGO AND NOTHING IS FIX! others xperias such as U, Sola, P are receiving new updates but no news at all for S.. HELLO christmas is over! please wake up and solve this issue for many unhappy xperia s users out there before you lose all you customers. i seem to lose my faith with sony after seeing so many new phones out there with much better support for the customers...

[Prometeo24]

Totally agrre with you 5ive.

Here in Argentina Xperia S is very hard to find...but...taking all this into account, it's better if it keeps this way.....(unfortunately).

Stop releasing new phones (ALL of them with the same bug, as far as I've read in the internet), and pay more attention in your customers!

[5ive]

dear sony maybe you love seeing your device being beaten up this way:smileylaugh:

[javajakson]

Hello Sony,

Recently I bought Sony Xperia S having the expectation that it will work better.It given the amazing performance initially but yesterday nit i went to party my Sony Xperia made my heads down infrontof Samsung with the camera focusing problems.but today mng i took photos it was awesome.why this much huge difference.please release some update to relove this issue.if not you are going to be the loser.