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Camera problems, anyone?

ppetkovski
Visitor

Camera problems, anyone?

Hi! I bought this phone 2 weeks ago, and already experienced problems with the camera and the autofocus system. The camera struggles to focus on objects, mostly on indoor light but also outdoors. The pictures are always blurry if you shoot distant objects, but they are excellent if you shoot close up. One solution is to set the focus to infinity and then set it back to autofocus and hope it will focus well. Personally, I think this is a software problem, and I hope it will be fixed. Beside this, I didn't experienced other issues with this product, it's a great handset for the money.

I also read reviews from gsmarena, cnet and other sites that talked about this particular problem. Does sony know about this? Are there any other users experiencing problems like this? Sony, please advise.


Thanks.

2 REPLIES 2
Johan
Master

You could try to reinstall the phone software and check if you still experience this.

http://www.sonymobile.com/gb/tools/update-service/

If yes, it might need to be checked at an repair center. Contact your local support team in that case.

http://www.sonymobile.com/global-en/support/contact-us/contact-info/

ppetkovski
Visitor

I've tried reinstalling the software and putting the latest firmware. I don't think a service center will help me at all because users from all around the globe experience this problem. I think it's not something that a service guy can fix.