camera not working....

[LoveParade]

Hello,Who can help, i cant switch my camera, when i starting camera app... It says - mistake,camera not aviable!! All another apps ar closed, sometimes when i restart Phone it works for some seconds, then again rhis mistake
!! Help plzz

[_alexdon_]

1. Try settings-apps-all-camera,force stop and clear data.

2. If the first doesn't help,boot in safe mode and see how it is:

/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

[Jake-SonyXperia]

Hi LoveParade,

Welcome to the community,

If none of the above steps help resolve this issue, then you can attempt a Backup and then a software repair on the device. I have supplied some instructions below.

Here's how to run the repair on PC Companion:
1. Install and open PC Companion then select Support Zone.
2. Phone Software Update.
3. Start.
4. Repair Phone
5. Continue
6. Accept data removal
7. Next
8. Wait for prepare
9. Select Phone
10. Follow the connection steps

And Bridge for Mac:
1. Launch Bridge for MAC without the handset connected.
2. On the Main Window select "Xperia > Repair Xperia Device".
3. Ensure the phone is charged and select "Ok" in the following window.
4. Select Continue on the following page.
5. Wait until the initialising step is finished the continue as below.
6 . Select your model of phone from the list that appears
7. Follow the connection steps that appear, ensuring that you are holding the relevant button down before during and after the connection phase until the update/repair begins.

Let us know how you get on.