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Camera not working

Bibbywild
Visitor

Camera not working

The camera does not work me the screen goes black there any solution to this problem
7 REPLIES 7
Ashroft98
Enthusiast

Try Clearing Data

Go to Settings > Apps > All > Scroll down until you see "Camera" apps(not Cameras) and click on it > Press "Clear Data" then restart phone and check if its solved
Bibbywild
Visitor

I have already tried and not been resolved my problem
profile.country.RO.title
_alexdon_
Expert

Do you get any error?

alexdon
Ashroft98
Enthusiast

Does it also happened when you test it using Diagnostics option?
Bibbywild
Visitor

no, no  notificacion....
How can I do that ?

Ashroft98
Enthusiast

Go to Settings > Scroll down until "About Phone" > Click on it and then click again on "Diagnostics" > Swipe right until "Test" and press "Camera" and "Front Camera"

Does the black screen still appear?

Bibbywild
Visitor


I have already done and if you follow black