Camera not working - HELP

[crossdeath]

Hello everyone!

I have an Xpera M and my camera isn't working. When I open the camera app it says "Camera not available" or "Camera has stopped working". This started happening around September or so, and since, I've tried to do everything to fix it, but no luck. I installed a new software update, custom ROM, bootloader unlock, clear camera files... I even tried sending it to Sony Center but they didn't want to fix it because of the bootloader. I didn't drop my phone or anything, so I don't think it's a hardware issue. Actually, today when I opened the camera, it was working fine, but only for a few seconds. Can someone please help me? :smileycry:It's really annoying when you can't use your camera 

Thanks in advance!

[Thommo]

Try performing a system repair using PC Companion as this will often fix issues - This will factory reset your phone

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

[Thommo]

Forget that you can't as your bootloader is unlocked unless you re-lock it using Flashtool - If you want to then download it and install and run then click on BLU and follow the instructions, then you will be able to follow my repair guide

[Phy]

Try booting on safe mode and check again .
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

[crossdeath]

Thanks for your reply! But I have a problem with Flashtool. Can you please tell me what can I do now?

[crossdeath]

I also tried booting in safe mode, but it's still not working

[goelaakash90]

what were you trying to do exactly?

[crossdeath]

Re-lock the bootloader

[goelaakash90]

for the camera

1)dial this in your dialer   *#*#7378423#*#*

2) go to service test> camera.

3) see if it works there.

And as far as flashtool is concerned, make sure you have all the drivers installed which are necessary for flashtool to run.

[crossdeath]

When I select 'Camera' it says that the 'Service menu' app has stopped working. 

All drivers are properly installed as for the Flashtool.