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Camera not working after update

Miker3
Visitor

Camera not working after update

After last update (04/01/16) camera not working. Reboot, reset, hard reset, clear cache services - problem saved(.. Camera busy or no access. Also flashlight not working to.
Tags (3)
12 REPLIES 12
Miker3
Visitor

Update: turn off phone, eject sdcard, turn on phone - camera working (only main camera, switcher to front camera not show on screen). I do some photos, and reboot phone. Camera not working again, without sdcard and with it... Sony, **bleep**???
Miker3
Visitor

One more time clear all cache and data, no chance..
Miker3
Visitor

Upd2: camera's not working after first use flashlight (if cameras normal start after reboot).
profile.country.RO.title
_alexdon_
Expert

First, check how it is in safe mode.

alexdon
Miker3
Visitor

In safe mode all OK. But I can't regular boot in safe mode. It's abnormal
profile.country.RO.title
_alexdon_
Expert

I know, but that was to test if a 3rd party app is involved and, as you can see, it is. So you have installed something that crashes the camera.

alexdon
profile.country.GB.title
Uliwooly
Expert

@Miker3

were you able to narrow down the problem (figure out which third party app its causing the issue)?

Miker3
Visitor

No. After some last updates, I already have problems with camera, but stability some more
profile.country.GB.title
Uliwooly
Expert

@Miker3

If the camera works fine in safe mode you have to find a third party app that its causing this

a third party app in this case will be something that you've downloaded (not pre-installed updates)