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camera issues

elfabulosoyo1
Visitor

camera issues

My phone is one year old. I had never faced issues with it until now. Two weeks ago, the camera started showing a message "can't save photo" and if I try again the camera close and the message says "camera stopped working. Sorry". How do I fix this? I don't want to lose my data
2 REPLIES 2
Thommo
Genius

Try and backup as much of your files as you can then perform a system reapir - See below for details

Switch off your phone and unplug from Pc

Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down - This should start the repair or reformat process

elfabulosoyo1
Visitor

Ok

I just restarted the phone and seems to be working fine. Still it gets pretty slow at sometimes and I don't have many apps installed I will change my phone soon though