C5 ultra cant update apps

[Robinking]

I cant update or download any apps in my newly buy c5 ultra even my internet is strong.. All phone settings are normal

[Qatrium]

@Robinking

Does this happen on WiFi of data? Does Google Play load correctly? Do you get any error messages?

[YoGem]

Quester is right, without knowing the error message or code we won't be able to help you further. Post the error message or error code please.