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Bug found in Xperia Sola! what about yours?

shangjeen
Visitor

Bug found in Xperia Sola! what about yours?

i found a bug in the new xperia sola. any of you experiencing slight laggyness when you charge your phone? for example its not really responsive when you swipe through home screen.. or you can try opening a photo in the gallery and try to zoom in and out the picture, do you find any difficulty in zooming in and out? games are not laggy though when you are playing and charging the phone at the same time, but it seems not to support multitouch. example game 'frontline commando' by gameloft. all of this happens only when you are charging your phone and using it.. so whats your say guys? a bug or maybe just my sola? Slightly_smiling_Face

11 REPLIES 11
Johan
Master

Or maybe it could be the case of phantom touch. Sometimes when charging your smart phone via an ungrounded or not proper grounded outlet you can experience these things. Check if you do if you use another power outlet.

shangjeen
Visitor

no its still there even when i try different socket.. i even tried my sony portable charger.. having difficulty zoom in and out when charge, but once i take off the usb..its fine.. do you think repair via sony pc companion would solve this problem?

Johan
Master

First check if you can use another USB cable or charger or connect the phone to a computer using another cable.

If the same behavior appear try a software repair via PC Companion.

shangjeen
Visitor

Yes I can connect to my pc through d usb..it detects and charge my phone. Iv repair it using service update just now but I stil hav d problem.. I ask the shop assistant but they hav no idea as well.. Its a new phone,less than 1week

Johan
Master

Ok, In that case it seems to be an hardware problem somehow so I suggest that you contact your local support team or retailer to see how you can proceed.

http://www.sonymobile.com/global-en/support/contact-us/contact-info/

T_C_H
Visitor

I found that when recharging in my bedroom (via PC or direct through recharger), the touch screen would rapid fire (one keypress gets 2-3 characters), but it works fine at the office (or when unplugged), so Johan's explanation (ungrounded outlet) works for me.

shangjeen
Visitor

Good that its wrking for u but I still have d prob even when iv tried many socket plug.. Wanted to sent to sony centre bt its kinda far frm my place.. Another thing with my sola is that sometimes even when float touch above some links,i could actually open it without touching the screen. Why my sola so many prob but others seems fine.. Zzz

hypeboy24
Visitor

hey what portable charger are you talking about

profile.country.GB.title
Uliwooly
Expert

you can use Sony branded

http://www.sony.jp/CorporateCruise/Press/201209/12-0924/

but any brand should do it