Broken Xperia z1

[Aboud32]

How can I recover my files from my broken Xperia without open it coz I can't please help me with this

[Phy]

You can't recover them if the phone doesn't turn on.

[Jake-SonyXperia]

Hi Aboud32,

Can you explain what exactly the issue is with the device, do you mean the device cane be turned on and the screen is broken or something else entirely?