Brand new Xperia Z not vibrating

[Yasen1]

Hey, after I had a problem with the hearing on my Xperia Z I sent it to repair, and they sent me brand new device with lollipop 5.0.2 installed. But since I turned it on it wouldn't vibrate neither when when pressing navigation buttons, neither when I type in. And yes in the options the vibration is turned on everywhere and the intensity is on the highest level. Is it a software problem or I have to send it back?

[Samuel1]

I suggest that you try to repair the phone software using PC Companion..

Before repairing your device you may want to backup your information first. Check out this topic for more information on how to.
How to backup?

If the issue should still remain I think that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your local support team.