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Bluetooth sending/receiving problem

desbest
Visitor

Bluetooth sending/receiving problem

I have a Windows 8.1 computer and I cannot send and receive files via bluetooth from my windows laptop to my Sony Xperia E3, and vice versa.

Microsoft told me to contact Sony for help.

How do I get the bluetooth to work?

5 REPLIES 5
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_alexdon_
Expert

desbest
Visitor

I couldn't follow the step by step instructions properly, and I already have the latest driver version on my computer.

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_alexdon_
Expert

@desbest Can you send something to another phone? Does that work?

alexdon
desbest
Visitor

I just sent a file from my sony xperia to my blackberry, so now I know the problem is with windows and not the xperia.

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_alexdon_
Expert

In this case, you can try to reinstall the drivers or software for your BT adapter.

alexdon