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Bluetooth problem after update to lollipop

Goral08
Visitor

Bluetooth problem after update to lollipop

Hi,

I've recently updated my 6503 to Lollipop.

Everything went smoothly and is working fine, except 2 issues - one solved, second NOT.

FIRST (solved) - phone after update waked up and logged to 2G network, with no data transmission (despite it was turned ON). What was strange - my operator's network appeared in 'available network list' as separate 3 NETWORKS ( 2g, 3g and LTE) Slightly_smiling_Face Switching manually to LTE solved it - now phone is switching between technologies automatically, data transmission is working fine.

SECOND AND NOT SOLVED: I'm using the hands-free system built in my car ( mitsubishi lancer, 2008 ) . After update, phone failed to establish connection with it, even hands-free system remained as 'associated device'. OK ... I erased hands-free system from phone, as well as phone from car's memory. Paired devices again - starting procedure from car's side. Nothing better. Erased and paired starting from phone side. Nothing better.

What I've  observed more: phone after try to establish connection , phone in eye blink looses it. On list of available services of hands-free system (in phone menu ofc) , only 'phone sound' appears, while -as I remember but i'm not sure- before update more (2 or 3) services were detected .

 PLEASE HEEELP ! Slightly_smiling_Face

23 REPLIES 23
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Uliwooly
Expert

Contact the car manufacturer regarding compatibility with Lollipop.

Goral08
Visitor

Its not a problem with car - everything WORKED before update, after - NOT. BT standards haven't changed.My car is the same, too.

Something is WRONG with bluetooth implementation in lollipop for z2.

Similiar problem raised NileEve today, in topic 'connecting to my car'.

Additional information to my issue: yesterday at evening phone connected succesfully to car, i was able to receive and make a call through hands-free system all the time returning home. Today everything returns to the beginning (failure). More over, i tried to manually connect to the hands free sysstem from the phone menu ( as one of the paired devices) - but without success ( in eye blink BT connection lost).

My suspicions: BT stack overflow? Stamina or similiar process cancelling link ?

Phy
Legend
Legend

Boot on safe mode and check if you encounter the same bluetooth issue

How to boot on safe mode.
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008
profile.country.PL.title
madbrow21
New

I have the same problem.
profile.country.PL.title
madbrow21
New

In safe mode still problem with connecting 😞
Phy
Legend
Legend

You should Contact Sony Xperia Support.
http://support.sonymobile.com/global-en/contactUs/
Goral08
Visitor

You suggested contacting Sony Xperia Support - but this is 'support forum', isn't it ? Winking_Face At least 3 users from different countries have same problem , could you help us THERE ? Slightly_smiling_Face

Goral08
Visitor

Any suggestions ? Phone is connecting with hands-free system once per 40-50 trials ...

Bandolero
Contributor


@Goral08 wrote:

You suggested contacting Sony Xperia Support - but this is 'support forum', isn't it ? Winking_Face At least 3 users from different countries have same problem , could you help us THERE ? Slightly_smiling_Face


Guys, please take note that this is a community support forum. As far as other users are trying to help, If there is out of solution.

You may want to try to contact your local support to see if there is any official solution to fix this problem that your currently experiencing.