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Bluetooth issue

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TobiasHedlund
Explorer

Bluetooth issue

Is there anyone who has experienced issues with the bluetooth when listening to music through the headphones that came with the phone when in motion/walking?

When i have my XZ in my front pocket and listen to music through bluetooth the sound stutters and disappears and comes back when walking outside. I have experiancing this since the Z3 and Z5 and now XZ. 

When being still it works perfectly. I don´t know what could be wrong here. But for me it seems to be a weak signal or something because even the wifi signal is somewhat weak from time to time, i hope it´s a software issue the can be fixed. 

2 REPLIES 2
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Uliwooly
Expert

Items in the box vary per region, can you be more specific as to which headphones are you using?

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TobiasHedlund
Explorer

It´s the MDR-XB950BT