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Bluetooth disconnects from car

MA78
Visitor

Bluetooth disconnects from car

I have Xperia Z3 and I'm connecting it to my car Bluetooth
It was working fine for about 4 months and then recently with no reason it disconnect by itself every 10 minutes or so and it connects again automatically
I tried another phone to be paired with the car and no issues occur
Any reason for this behavior?

Topic edited by Rickard

7 REPLIES 7
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Uliwooly
Expert

@MA78

Has your phone received any Android update lately? is the other phone android and the same android version?

Phy
Legend
Legend

Does it work on safe mode?

How to boot on safe mode
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

How to boot on safe mode on Lollipop
1. press and hold the power key
2. once you get the pop up menu 
3. press and hold "power off" 
4. Boot on safe mode should become available
Jake-SonyXperia
Champion

Hi MA78,

Welcome to the community,

To add to this, can you also clarify if you have any Virus scanner or Battery type apps?

MA78
Visitor

No updates lately I did on my mobile
The other phone I'm testing is IPhone 6
No virus scanner or battery apps on my phone
MA78
Visitor

When I tried to be on the safe mode the issue resolved and the Bluetooth was connected fine
Is there any way to know which application is doing such conflict?
By the way I never downloaded any new application recently but maybe its related to any new update
Jake-SonyXperia
Champion

Unfortunately that is the hard part, you could try removing a few apps and then testing and then continue until you find the culprit, although this may take some time it may be the best option other than reloading the software on the handset.

MA78
Visitor

I just received a new Android update now I'm 6.0.1
Nothing new the same behavior
I disabled one application called smart connect but no joy
I will keep testing after removing applications