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blank black screen

abico2005
Visitor

blank black screen

Dears,

my mobile is Xperia SP, i am facing an issue in the screen, when i press the power key to unlock the mobile, i face a blank black screen but the backlight is turned on, i have to lock and unlock again to work. another issue, when someone calls me, the mobile is ringing while the screen is blank black screen, i have to lock and unlock again to see the caller.

Help Please Slightly_frowning_Face

10 REPLIES 10
profile.country.GB.title
Uliwooly
Expert

Repair your phone with SUS or PCC

Update Service (SUS)

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

abico2005
Visitor

what do u mean by repair exactly?

0009
Visitor

I am also facing the same. Problem. Plz. Help
profile.country.GB.title
Uliwooly
Expert

Re-install the latest software

abico2005
Visitor

are you guessing a solution or this is the solution?

profile.country.RO.title
_alexdon_
Expert

Your phone works fine in other situations?Try to boot it in safe mode,see if that occurs:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

alexdon
Nathan_N
Visitor

@abico 2005

your os version 4.1 or 4.3?

this is the one of the future of xsp 4.1.2 😛
update to 4.3 to fix (but lot of bugs are there in 4.3 )
abico2005
Visitor

@Nathan_03 my os is 4.1.2 and i dont want to update to 4.3 due to these bugs Slightly_smiling_Face Slightly_smiling_Face

Nathan_N
Visitor

@abico2005
Sry to say that there's no solution to this Slightly_frowning_Face
only 4.3 can fix (not sure according to posts here )
myself having the same issue