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Battery life performance issues

Mcconnoc
Visitor

Battery life performance issues

So, I've had the phone for just over a month and it jar started shutting down randomly. Even if I'm not using the phone, and even of the battery is at 80%+ it will turn off and say it had 0%. I've done several factory resets, removed all anti virus and battery monitoring apps. I've done all that has been suggested. My phone is vital for my job and as it stands it is next to useless. Could someone please give me some advice or assistance with this?
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Uliwooly
Expert

@Mcconnoc

That could be a hardware issue, you could repair the phone with PCC and see if you experience the same, if you do then you will need to get your phone inspected by your Local support

PC Companion (PCC)

Bridge (for Mac)

 

Xperia Companion (XC)

Software Repair Guide

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355