@Zulfaz,
I suggest you contact Sony Mobile Customer care via phone, as you may need to get the device checked by a service agent. Please use the link below to find these details.
Contact US
I apologize for the inconvenience this may cause.
Don't forget to mark posts that answers the topic as Accepted Solution.
If you find any post helpful, press Kudos.
What are your thoughts about this forum? Let us know by doing this short survey.
