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Battery drain problem

amd_2012
Visitor

Battery drain problem

Hi I upgrade my Xperia z1 to. 236 version. After that my phone battery is drain so fast. I did the Sony oc companion rest. Even that still I have the problem. I can't use my phone whole day. Just 8 or 10 hours. Some people say do hard reset from pcc. I did that also. But no result. Please Sony help me.
Tags (3)
14 REPLIES 14
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Uliwooly
Expert

@amd_2012

We'll need more info to better assist you

charge the phone 100% use it as you normally would then once the battery reaches 10%

settings > power management > battery > take screenshots of:

1. the list

2. tap on the graph and take a screenshot

3. back > tap on the top 4 items on the list > take a screenshot of each 

post them all here or upload the screenshots to box or dropbox or google drive or etc and post the link

witchy
Visitor

We have same problem with amd my z1 fast battery drain since the latest update when it reaches below 50% its shutdown i activate the stamina mode its just the same can you help me regarding with this matter??? pretty please??
witchy
Visitor

I tried to upload the screen shoots here for the power management but i cannot uplaod it
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Uliwooly
Expert

@witchy

Upload them to drive, box, dropbox, etc and post the link here.

FrontierGate
Contributor

I can also attest battery drain faster with the new firmware.  

Sapz
Visitor

I am also experiencing the same issue
U have tried soft reset of the phone also and it is no help
It is random that phone will switch off at any battery percentage
It needs to be connected to power source to power it on and then it shows the actual battery percentage.
I have tried Ultra Stamina mode also on the recommendation of Sony to rule out hardware issues and it works fine there as it works on minimalistic and basic phone features

I had run the phone only in the normal mode without any apps and the issues exists which proves the issue to be with. 236 release

Does anyone has any resolution yet?
Is Sony support reading this blog?
I am unable to use my phone at all and I have to carry battery power bank all the time

Please help with the resolution as my phone is out of warranty also
stocksypete
Visitor

Same problem here also. Glad to hear I'm not the only one.

Battery gets to 30 to 40% and then immediate drop to 1% if using camera or video etc. Plug into charge and phone slowly increases charge may say 5 hours to fully charge. 30 min later fully charged but only showing 80% in power management. Phone then quickly drops to 80% and whole cycle starts again

JM07
Visitor

Hi,

I am facing same issue. My mobile battery drains from 59% to 0% straightway. Need help.

Please advice.

Aldo12
Visitor

Same problem nobody respond