Battery Charging Issue

[sumitbaran]

When I charge my Z1, its stop charging after 82% or 83% only. Please help.

[_alexdon_]

Have you recently updated?

[sumitbaran]

No, But I resolve the issue after Repair through Sony PC Companion.

[_alexdon_]

So the problem is solved?

[sumitbaran]

Not solved. Its stop after 84% charge.

[alex00752]

Try  a reset by pressing power button and volume up key at the same time until the phone vibrates three times. After that see if it charges up to 100%

[sumitbaran]

Ok, I am trying this.

[sumitbaran]

No, Its Stop again.

[_alexdon_]

You may need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

If the above does not help,you need to visit  sony service.