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Backlight bleed

bruteoutlawz
Visitor

Backlight bleed

I got a replacement z2 from the retailer i got it from because the vibration was making a strange noise, the new one is like it should be but i have light bleeding in at the top of the screen. Does the warrenty cover this? I probably wont send it off just yet because its not affecting the general use of the phone but i will want to get it sorted eventually.

17 REPLIES 17
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_alexdon_
Expert

About that,you should contact xperia care:

http://www.sonymobile.com/global-en/support/contact-us/

alexdon
bruteoutlawz
Visitor

Do you think they will replace it or will they tear this one apart and try to fix it. They should replace it really, its only 2 days old. Not sure i like the idea of having a device thats been pulled apart.

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_alexdon_
Expert

I do not know,I cannot say anything because I am not working for Sony and I am not a technician.

alexdon
bruteoutlawz
Visitor

No problem, just thought i would ask. Thanks for your help. I will get in contact with sony.

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_alexdon_
Expert

You should,indeed.Keep us updated and good luck.

alexdon
bruteoutlawz
Visitor

Just curious, has anyone else suffered from this issue on the forum that you know of?

I had a look but could not find any threads about it, even a google search didnt come up with anything.

Just my luck

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_alexdon_
Expert

I guess in Z1 compact you should search for this,I remember something that I have seen there.

alexdon
bruteoutlawz
Visitor

Thanks again

I'll keep you updated