appps shut down while internet connection

[magda]

Hi,

after updating androind 4.3 to 12.1.A.1.205 while listening to radio or walkman (provided by Sony) and connecting to internet at the same time, the apps close down and I cannot listen to the music. 

does anyone have a similar problem?

brgds,

Magda

[_alexdon_]

See if the same occurs in safe mode:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

[magda]

Hi,

in a safe mode the same thing happens.

I turn on music (walkman/radio), turn on the internet connection, then try to use an app e.g. facebook, whatsupp and the music apps shut down.

What should I try to do apart from that?

brgds,

Magda

[_alexdon_]

I might be tempted to say because the app isn't muted but I do not think that is the real issue.

[magda]

This shutting down of music apps happens when I connect to the Internet and then I try to use anu other app eg. Facebook or Whatsupp - it seems that I cannot use 2 apps at the same time.

[_alexdon_]

Can you listen to music while in a game?

[magda]

The music while playing a game plays longer but then it also shuts down.

[_alexdon_]

Go for a software repair:

http://www.sonymobile.com/gb/tools/update-service/

[magda]

Thanks! It helped

[_alexdon_]

Good to know.