I've had my Xperia Ion for about 3 months now or since it released in the U.S., and so far it's been an awesome phone EXCEPT for the actual "phone" capabilities just until recently. Whenever I am on the phone with people now, my mic muffles, decreases the volume, or totally mutes audio on the other end of the call, so no one can really understand me, unless I'm on speaker phone which even sometimes doesnt work unless I speak really loudly and I can't always do that because I'm in college and often times in public. Was wondering if any of the other Xperia Ion owners experienced this and if you have, were you able to remedy it yourself?
I asked Sony Support about this and they said I would need to send it in for repair. I really want to avoid this because there would be just TOO many settings, backgrounds, apps, and app settings to readjust if I sent my phone in and got it formatted and repaired. If I do unfortuantly have to do this, how can I smoothly and most efficiently backup my phone's internal contents? And also how do I go about sending my phone into Sony?
