Join now - be part of our community!

Android Update damaged my phone

Mascibran83
Visitor

Android Update damaged my phone

Good evening! I realized the update of Android, which is already included in the device. A message said that this update was successful, however, when I hung up the phone to charge it (there were 45% on your battery level), it would not turn on the light that indicates the charge receipt. So, I tried to switch on the phone several times and have not had success. My phone is dead !!

2 REPLIES 2
Phy
Legend
Legend

Try repairing your phone with Sony PC Companion.
http://support.sonymobile.com/us/tools/pc-companion/
profile.country.GB.title
Uliwooly
Expert

Connect the phone to a wall charger, press nd hold power and volume up for 10 seconds, let it charge for 2 hours, then repair with pcc