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Android 4.3 native mail client serious issue

Larek
Visitor

Android 4.3 native mail client serious issue

Hi. Just found an issue in mail client in new android version. It doesnt show an e-mail body. You can see Just addresses, and a subject, a message body is blank.
BTW, how can i takę a screenshot?
9 REPLIES 9
profile.country.RO.title
_alexdon_
Expert

To take a screenshot,power button+vol down at the same time.

alexdon
Larek
Visitor

You can look at that. There's header originator, from, to, time, a subject on a blue background, and nothing under it. It's a text body (Content-Type: text/plain; charset=utf-8), no html, or something like that. So it should be visible...

Could onyone help? 

 

 

 

Screenshot_2014-02-12-21-06-52.jpg

profile.country.RO.title
_alexdon_
Expert

You could try to clear data for your email app in settings-apps-all and add your account again.

alexdon
Larek
Visitor

Those were first I did.,.. No change...

profile.country.RO.title
_alexdon_
Expert

This could be something new(only in 4.3).Wait for a sony official to answer or contact xperia care:

http://www.sonymobile.com/global-en/support/contact-us/

alexdon
Larek
Visitor

I decided to downgrade. 4.3 is not worth enaugh:

an issue list

Larek
Visitor


@alexdon wrote:

This could be something new(only in 4.3).Wait for a sony official to answer or contact xperia care:

http://www.sonymobile.com/global-en/support/contact-us/



Alexdon, do they have any time limit for the answer? I tried to contact xperia care in November, and have no answer till now...

profile.country.RO.title
_alexdon_
Expert

In november?I suggest you send them one more message.

alexdon
Larek
Visitor

Btw, same problem with z1, but sp is just an other phone...
Did it, sent another mail yesterday and waiting for response...