I am fed up with this all. I own a phone. It was all fine when it came out. I bought a phone that was made to play Playstation games. A year has passed since it was released, and the software to play the games it was made to play is not out yet. This phone was promised ICS, and that release was delayed. Finally, the time has come to pass for this upgrade to be released. It gets cancelled. Because it messes with the system used to play the games which it was made to play. Those same games it still cannot play. This phone has failed in every aspect, and Sony has failed to hold true to it's end of the bargain. That bargain being, "I buy your product, you make sure the product does what it says it is going to do."
So, I am here to offer you the same chance I offered Sony Xperia Support on the phone. I have done the math, and over the next twenty years, using a two year contract, and assuming that I buy phones at a reduced price, for the entirety of that period, and that this price were as low as $100, and that I buy no apps, Sony Mobile is losing at least $1000, not to mention all the others that arrive at this conclusion. I will also refuse to buy any more products from any other branch of sony, so each playstation not sold in the future is about another $500-$750 lost. In order to not lose all that money, I offer you a chance to keep a customer. Allow me to replace my Xperia Play with a comparable smartphone (Not one of the new phones like Xperia S, Sola, or P, but rather, one similar to the Xperia Play in terms of capabilies, such as the Xperia Pro), and lose, just once, around $200, to keep a customer, and over time, earn all that money back and then some, by keeping a loyal customer.
Please, all I ask is for a smartphone like the Xperia Play, that is actually going to get ICS. I simply want a phone that will actually do what it was advertised to do. In return, I will continue being a Sony customer. If I do not get what I feel I deserve, I will let everybody know that Sony is full of broken promises and false advertising, and will warn them against buying any Sony products. I feel this is all perfectly reasonable, as all I ask is for Sony to be honest, or at least give me something that does what it says it will, as opposed to being an outright lie. Sony users deserve better.
