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all files on sdcard disappeared but are still taking space on the partition

nergal
Visitor

all files on sdcard disappeared but are still taking space on the partition

i tried to copy some music but it blocked, i tried several times but same issue. then i unplugged the phone and replugged it. i could still see all files but not access anything. i just reboot the phone and there all files on the sdcard had disappeared !

i plugged again on the pc, i could see a few files that i don't see on the phone with the root browser. i unplugged and plugged back and there no files anymore even on the pc (of course on my options i can see hidden or system files).

Strange enough when i check partition size on the pc it says i have over 500Mo used and when i look on sdmaid (android app) it tells me that mnt/sdcard is 543Mo size. but me i can't see any files. Apps using the sdcard (like evernote) had to recreate a new folder on the sdcard. if i check folder by folder it tells me only 2.6Mo used... (LOST folder being empty)

i guess it is possible to recover all as i can see the used space but i don't know how.

i tried recuva or testdisk but it does not detect this kind of partitions

i tried some recovery softwares on android, it did not really work ("hexamobile" found a lot a of things but not the ones i needed and "undelete" found almost nothing) but i noticed with "undelete" that it proposed me 2 "mnt/sdcard" path with different results, so i guess the problem is here ! Also when i plug to my computer i don't see the folders created today, only the ones created yesterday 😕

i searched on sony/xda/google but did not find anything relevant (just one guy told me he had the same problem but could only solve it by a full reset fo the phones loosing all datas and apps)

does anyone know about this issue ?

4 REPLIES 4
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MarlonUk1
Expert

try to download a file manager, astro or ES file exlporer

nergal
Visitor

of course I have some. how could I know all that without 😛 I tried with Root Browser, ES, OI, Astro and many others included in different apps like SDmaid, Romtools, Android Assistant...

Johan
Master

What operative system do you use on your computer? If Ubuntu check that needed MTP drivers are installed and try again.

Else I suggest a format of the SD card and start over again to see if it fixes the problem.

nergal
Visitor

windows 7  or ubuntu with mtp drivers is the same Slightly_frowning_Face

i saw other posts about this here and no solutions were ever given to them...

i will format but i hope this problem is not coming back !