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Activity Home screen is not responding

graeme2603
Visitor

Activity Home screen is not responding

I'm getting a lot of things not responding lately which does'nt bother me much, but activity phone not responding is becoming an irretation. how do I fix it? A phone to me is to get and make calls. This error prevents me from answering call/oppertunities.

3 REPLIES 3
Thommo
Genius

Try performing a system repair using Pc Companion as this will often fix issues - This will factory reset your phone

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

dandy63
Leader


@graeme2603 wrote:

I'm getting a lot of things not responding lately which does'nt bother me much, but activity phone not responding is becoming an irretation. how do I fix it? A phone to me is to get and make calls. This error prevents me from answering call/oppertunities.


Hi, do you mean that when you get an incoming call the screen stays black stopping you from answering Thinking_Face

Jake-SonyXperia
Champion

Hi graeme2603,

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

You could try clearing the data from the Home screen.

Menu > Settings > Apps > All > Xperia Home > Clear Data

let us know if this helps.