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XA1 Shuts down and dosen t want to go on.

dan4oman4o
Visitor

XA1 Shuts down and dosen t want to go on.

Basicly it shuts itself down randomly(while having good charge left) and its not responding to anything after that holding all buttons power button nothing works.Only way to bring it back to live is to plug it in the charger even for 1 second and its working fine after that.I noticed that after it logs after this it goes to his original date and hour.I contacted the support they told me to use the repair xperia tool i did it last night today the same thing happend....And its 2 monts after i bought this phone after 1 month in the touchscreen on edges started having problems i send it for a repair and 2 weeks after i got it back this...

13 REPLIES 13
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Uliwooly
Expert

@dan4oman4o

I'm afraid that you will have to send it back to get it inspected. 

okiedee
Visitor

I bet your phone has a slight bend in it.

rsilk
Visitor

I have exactly the same problem which started about 2 weeks ago.

Phone randomly shuts down and refuses to start up. The only way to get it back is to plug in the USB cable which will allow the phone to boot up.

Patntrips
Visitor

Having the same troubles... Even thought the phone is 2 months old. How can this be a common problem? It's like laughing at your customers. 

rsilk
Visitor

I have done a system reset using the xperia companion, and so far so good . . . .

Patntrips
Visitor

I put it back to factory settings, still shut down..

AlexNicholson
Visitor

I have the exact same issue. Software problem? Either way it's annoying. 

Harish26388
Visitor

Every XA1 cell phone has that problem.

Michaeljt
Visitor

I am having the exact same problem. Phone is only a few weeks old. Very frustrated.