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Touch screen problem

Arcmts
Visitor

Touch screen problem

My Xperia xa got touch problem

Too of the screen doesn't recognize the touch. The notification panel can't be opened. Mobile is under warranty. What should I do. 

3 REPLIES 3
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Uliwooly
Expert

@Arcmts

Remove any protective case, film and/or glass > clean the display > settings > about phone > diagnostics > test > test touchscreen 

then > boot in safe mode > test it once more

Arcmts
Visitor

Still having the same problem 

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Uliwooly
Expert

@Arcmts

What was the test result? post a screenshot.