Slow charging

[Estefu]

Translation via Google Translate:
I have an xperia xa ultra and it charges very slowly. It was zero charge and I have it plugged in 1 hour 30 minutes and I have 29%. Will I have to update some software? I'll have to take it to the technical service? What I can do.

Tengo un xperia xa ultra y carga muy lento. Estaba en cero de carga y lo tengo enchufado hace 1 hora 30 minutos y ya llevo 29%. Tendré que actualizar algún software? Tendré que llevarlo al servicio técnico? Que puedo hacer. 

[Qatrium]

@Estefu

I used Google Translate to find the meaning of your message. Kindly post your future questions/feedbacks in English so we can assist you, this is an English based forum.

Things to try:

- Using a different wall charger

- Using a different USB cable

- Charging while phone is off