Process system is not responding phone freezes only solution is factory reset

[Melbuckton]

Process system is not responding phone freezes only solution is factory reset

[Uliwooly]

@Melbuckton

Could you elaborate on your issue?

[Melbuckton]

Get message process system not responding followed by close application or wait. Touching these has no effect mobile phone is frozen can restart by vol up and power keys together but soon message comes again.

Had to factory reset 

[Uliwooly]

@Melbuckton

Do you experience the same issue after repairing it with XC?

Xperia Companion (XC)

Software Repair Guide

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

[Melbuckton]

Not occurred after reset 

[Uliwooly]

@Melbuckton

let us know if it happens again. 

[Melbuckton]

Ok

[Melbuckton]

Get pop-up box message: process system not responding followed by close application or wait selection.

Tap on either selection message goes away comes back half a minute later or so. no other effects phone is working normally.

How can I stop message appearing?

[Uliwooly]

@Melbuckton

when did it started happening? right after you repaired the phone or hours later? if the later, it's probably an app acting up. 

[Ruby21]

Hello,

I got new Phone - Xperia XA1 Plus on 19th Oct 2017.

After factory reset on 30th June 2018, the frequency of Process system is not responding phone freezes is quit higher.

Sony Service has informed that if the problem is not get solved then have to send the mobile.

So in short, Factory reset will not solve the problem