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Overheating/huge battery drainage/won't charge.

Alaneap3
Visitor

Overheating/huge battery drainage/won't charge.

My phone two days ago got an update and after the update played a few games and then it overheated. I put the phone to rest and came back to see the overheating still there with 5% battery. I when to safe mode and the phone still overheating with huge battery drainage. It didn't charge while on so I turned off the device to charge it. When I turned it back on the top part automatically got hot and the battery drained without even using the phone. I went ahead and did a software repair and that didnt work. Anyone know the problem? 

1 REPLY 1
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Uliwooly
Expert

@Alaneap3

You should contact your Local support to get it inspected. 

Just wondering, how were you able to repair the phone with Xperia Companion if the phone it's bellow 80% ?