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Mobile data doesn't work after firmware update

Luis35
Visitor

Mobile data doesn't work after firmware update

Since updating the operating system my mobile data does not work

2 REPLIES 2
ChloeS
Contributor

Hi @Luis35

Welcome to the community! 

Sorry to hear about that Slightly_frowning_Face

You may just need to download the internet and MMS settings on your handset. To do this, go to settings > more > internet settings > accept.

Once you have done that restart your handset and try to use your mobile data.

Let me know how it goes Slightly_smiling_Face

marsi_r
Visitor

i HAVE THE SAME PROBLEM, AND TRYED TO RESET MY PHONE BUT DOESN'T WORK, EVEN I TRIED  go to settings > more > internet settings > accept. BUT DOESN'T WORK EITHER. CALL MY SERVICE PROVIDER BUT THERE IS NO PROBLEM WHIT MY PLAN ...