Microphone not always working

[Me58]

It works well while recording videos and sounds but problem arisses when i do a phone call or say Ok Google in the Google assistant. 

[Qatrium]

@Me58

Start troubleshooting by restarting your phone into safe mode, this will disable all installed 3rd party apps. If the problem is resolved then one of your installed apps is causing this issue and you have to figure out which one. Start by uninstalling those apps you installed recently.

[Me58]

I have done restart and rebooted it in safe mode. But there also the problem still persists. 

[Qatrium]

@Me58

Then I'd suggest that you perform a software repair using Xperia Companion. This will do a clean installation of the latest firmware and will also wipe your internal memory. Don't forget to backup using Xperia Companion, but preferably without adding apps or settings to the backup.

Follow the steps given in blue links, and keep us updated.