I started the xa1 ultra latest updates and it is taking more than 3 hours till now not finished

[Salomi]

I started the xa1 ultra latest updates and it is taking more than 3 hours till now not finished

[Uliwooly]

@Salomi

Are you referring on downloading the update or installing the update? 

[Salomi · Accepted solution]

I was referring to the whole procedure. Once i pressed the software update link. The phone shutdown for 3 hours. So i did a forced shutdown then i restarted the device it continued the installation and problem solved finally.