I have Sony Xperia XA Ultra & its under warranty. In past 3 months, I have given my phone twice to Sony Service Centre for same issues but both times nothing was done to resolve the issues & moreover, everytime I got my phone back with new irritating problems along with the existed ones. It clealry shows that service centre people never really bothered to check the phone. Its so frustrating to me to use that phone for the very basic function phones are made for, which is CALLING. Every time to call someone or to receive some call I have to reboot my phone as the other side gets my voice very low. And its not an issue with my SIM card or network operator as I have tested the phone with other SIM card of different operator as well & issue was same. Both times my phone was given statng that issues are resolved but in actual, they are never resolved. This is just one problem I have mentioned. Apart from this, there are many other problems with my phone which frustrates me evry time I pick it up to use. And the most frustarting thing is the way srvice centre people work on the reported problems. Rather than resolving the said problems in phone, they create more ones. Seems all of them dont know how to resolve the customer issues. Other repeated problems with my phone are:
1. Battery Draining & Heating
2. Brightness function does nto work
3. Google Maps dont work properly. Navigator keeps revolving in any random direction on its own, even when my position is stationary. Most of the times, Maps keep showing "Searching for GPS", does not matter if I am in city or on a highway.
4. Apps dont install from Playstore even after download completes 100% until & unless I switch the tabs. This is so so so frustarting for me. I am cursing myself why I bought Sony phone.
