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Fancy behindlight doesnt work

6000kolding
Visitor

Fancy behindlight doesnt work

Fancy behindlight doesnt work

6 REPLIES 6
CameronT
Champion

Hi @6000kolding, welcome to the community.

I am not sure what you mean sorry, could you provide us with some more detail?

6000kolding
Visitor

Its a function, which should be smart or clever, for when you look at a picture on your phone it should not turn off but mine does and thats a mistake which the workshop cant solve which is so redicoless and embarassing for them. 

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najodleglejszy
Expert

oh, you mean Smart backlight control. I'm pretty sure it only works when the phone detects that it's being held upright, so if you're trying to use it when your phone is lying flat on the desk, it won't work.
6000kolding
Visitor

A Smart/fancy light that should appear despite the lite turns on the phone. And it does not work and the workshop cant mend it because they are not kompetent to do it, so I have simply turn it off.

Michael Christensen

6000kolding
Visitor

No, I have only held in my hand and followed the directions and it does not work. The workshop is not kompetent to solve it, so I have turned it off.

Michael Christensen

Roadrunny76
Enthusiast

This function uses the positioning / movement sensors. If you keep the phone in your hand (not in the position as on table), select and view a picture, your hand is not steady (has small moves) so the sensors will not let the screen turn off.