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Device is making sounds when unlocked and during calls

SOLVED
7713
Visitor

Device is making sounds when unlocked and during calls

Mein xa gibt im entsperrten Zustand ständig Töne von sich. Selbst in einem Telefonat hört das nicht auf. Hat jemand Tipps zur Abhilfe. Mehrfache Neustarts habe ich schon gemacht. Das Problem besteht weiterhin.

Danke im voraus. 

My xa constantly sounds when unlocked. Even in a telephone call that does not stop. Does anyone have tips to remedy the situation? I have already done several reboots. The problem is still there.

Thank you in advance.

-GT

1 ACCEPTED SOLUTION

Accepted Solutions
ChloeS
Contributor

Hi @7713

Welcome to the community! 

Your post has been translated as this is a Global forum and all posts/replies must be in English Slightly_smiling_Face

Can you check if NFC is turned on, to do this go to settings > more > NFC > tap the slider next to NFC to turn it off. 

Once NFC is turned off can you use your phone as normal and see if you experience the same issue?

Let me know  Grinning_Face_with_smiling_Eyes

View solution in original post

1 REPLY 1
ChloeS
Contributor

Hi @7713

Welcome to the community! 

Your post has been translated as this is a Global forum and all posts/replies must be in English Slightly_smiling_Face

Can you check if NFC is turned on, to do this go to settings > more > NFC > tap the slider next to NFC to turn it off. 

Once NFC is turned off can you use your phone as normal and see if you experience the same issue?

Let me know  Grinning_Face_with_smiling_Eyes