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Contacts- Stopped working

Shravan1
Visitor

Contacts- Stopped working

Hello, 

I just bought Sony XA1. The phone was initially very slow and the battery was draining too much. After multiple software updates the battery drain is a little less(still i feel its discharging pretty fast compared to other android phones) and when I'm unable to open CONTACTS application. It says ' Contacts isn't responding'. I tried restarting it in the safe mode. 

Kindly help me with this.

Thanks in advance

3 REPLIES 3
profile.country.GB.title
Uliwooly
Expert

@Shravan1

Do you experience the same while in >>> safe mode

Shravan1
Visitor

Yes. Even in safemode the contacts isn’t opening 

profile.country.GB.title
Uliwooly
Expert

@Shravan1

Are you willing to repair the phone through XC ?

Xperia Companion (XC)

Software Repair Guide

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355