com.android.phone stopped working

[Mordecai1]

After I did 40.0.A.6.162  software update was done and now the phone service does not work 

"com.android.phone stopped working"  constantly pops up. There is no service provider detected. 

I have cleared data and cache for phone services, restart in safe mode - problem persists. Factory reset done and still have the same issue.

Please help! 

[Mordecai1]

"com.android.phone stopped working"  constantly pops up. There is no service provider detected. 

I have cleared data and cache for phone services, restart in safe mode - problem persists. Factory reset done and still have the same issue.

Please help! 

[Derekiii]

Yeah, switched the sim card 4hours ago and everything seems fine now. 

[Vernvvvv]

After updating my Sony xa1 ultra Android.com has stopped working message keeps popping up and I always have to restart my phone this is really irritating ND I hope this is solved soon

[Thefrankydad]

The solution is simple, activateur the air plane mode and desactivate it. 

[jhu1]

Yesterday I turned on airplane mode, then turned if off after awhile, it's been working since

[pathecard]

Thank you for this information, I was going crazy trying to solve this problem.

I will call videotron to get a new sim!

Thanks again.

[Danix24]

I'm calling Videotron too, I'll give you feedback.

[Rick67]

Just went to a Videotron Boutique and they tried to swap my SIM card, but it didn't work for me so they gave me a brand new phone and deactivated Automatic System Update on it and told me to do the update only in January 2018. So now I have a brand new phone. Bravo Sony pour avoir lancé une mise-à-jour qui scrap nos téléphones !!! 

Have a great day all!

[Danix24]

Okay so I went to Videotron and they change the sim card and reset the phone. It seems to work for now. 

[Mordecai1]

Im glad the new SIM cards are working for everyone

[Jc18]

try

Method 1:

Clear the Cache and Data of The Phone App .


Step 1: Go To "Settings".
Step 2: Tap on "Apps or Application Manager" .
Step 3: Go to All tabs.
Step 4: Find Phone and Clear Data and Cache of it .
Step 5: Restart your phone .


Method 2:

Step 1: Disable Automatic Time Zone .

Step 2: Restart Your Phone .



Method 3:

Before Doing this Take backup of Your Contacts


Step 1: Clear the Cache and Data of the SIM Toolkit.

Step 2: Restart Your Phone .



Method 4:

Before Doing this Take backup of Your Contacts

Step 1: Clear the Data of Contacts and Contact Storage and Force Stop them .

Step 2: Restart your Phone .



Method 5:

BackUp Your data and Do a factory Reset .


Thanks for watching,if you like this tutorial ,please like and share .

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@Mordecai1 wrote:

Im glad the new SIM cards are working for everyone

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